Schedule Fuel Deliveries using ​Custom Fuel App & TankSpotter App

When a customer places a propane order in Custom Fuel App, the office receives it on the web dashboard. The office schedules the order and assigns it to a driver; the customer request itself is not a guaranteed delivery slot. In the Custom Fuel App and TankSpotter workflow shown below, the driver app handles the assigned job and returns order details to the office.

See how propane ordering works and what to check when choosing a fuel customer ordering app.

Check the scheduling workflow in three steps

  1. Place a sample propane request in the customer app during the demo.
  2. Have the office schedule the order and assign it to a driver in the dashboard.
  3. Follow the job in the driver app and check the returned details and customer order status.

Questions from propane dealers

How does a propane delivery scheduling app fit the office workflow?

A customer places an order in Custom Fuel App. The office receives it on the web dashboard, schedules it and assigns a driver. In the illustrated Custom Fuel App and TankSpotter workflow, the driver handles the assigned job and returns order details to the office.

Does a customer request reserve a delivery slot?

No. The customer request itself is not a guaranteed delivery slot. Your office schedules and assigns the order.

Which part should a dealer ask to see in a demo?

Follow a propane request from the customer app into the office dashboard, then through driver assignment and completion. Review the customer status updates at each step.

Request a scheduling demo of the Custom Fuel App and TankSpotter workflow. Bring your dispatcher’s questions. For browser ordering, see online ordering on your existing website. More dealer answers.

Customer App

Customer places an order through the Custom Fuel App

Office Dashboard

Office receives the order on the web dashboard and schedule it to a driver user.

Customer App

Order status from the customer app will automatically update to Confirmed

Driver App Notification

Driver’s app will get a notification of the job

Driver App Calendar

An appointment will  also be saved on the Driver app’s calendar

Driver App Job List

All jobs for the day will be displayed on this page. Driver also has the ability to do turn-by-turn navigation.

Driver App

Driver opens the digital form and fill-in the order details and submit to the office.

Office Web Dashboard

Office gets the update  on their dashboard and the order status will be updated from Scheduled to Delivered automatically.

Customer App

In the customer app’s order history, the order status will also be changed to Delivered.

Tankspotter Dashboard

TankSpotter Dashboard will also be updated with the job details .

BELOW ARE EXAMPLES OF THE FLOW (GIFs)

Ordering from Customer App

Scheduling The Order ​(GIF)

COMPLETE WORKFLOW (Video)

Heating Oil company Order App to Driver App

Custom Fuel App

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