Custom Fuel App · How it works

Four things land on you. We do the rest.

Your logo, your colors, your company name on both app stores. No developer on your side and no App Store account of your own — about 4 weeks from kickoff to launch in the typical case.

Get a Free Demo or call 610‑228‑0887 and we’ll walk your operation through it.

The same build, two operators’ colors.

The work order

Who does what

Six lines from the first call to a live app in both stores. Yours is the short column — that is the whole point of a white‑label build.

  1. 01 Day 0 Kickoff call
    You

    Logo, colors, one photo, and which ordering options to turn on.Fill‑up · number of gallons · tank reading · dollar amount

    Us

    Walk your operation with you, confirm the fuels you deliver, the fee and pricing rules you run today, and the payment processing you already use. We set the build schedule and own it from here.

  2. 02 Week 1 Your app, designed
    You

    Look at the screens once. Approve them, or mark up what is wrong.

    Us

    Design the app around your brand — your logo on the home screen, your colors through every screen, your company name on the store listing. iPhone and Android from the same build.

  3. 03 Week 2 Office side wired up
    You

    Send your fuel types, your current pricing and your fee rules. A spreadsheet is fine.

    Us

    Load pricing, fees, taxes and coupons; connect credit‑card payments; set up push notifications; and stand up the web dashboard your office will work in. Orders dispatch to your drivers through TankSpotter.

  4. 04 Week 3 Both app stores
    You

    Nothing. No developer, and no Apple or Google account of your own.

    Us

    Prepare the listings, submit to the App Store and Google Play, answer the review questions, and secure your company name on both stores before somebody else in your market does.

  5. 05 Week 4 Launch
    You

    Tell your customers it exists. Your CSRs mention it on the phone; it goes on the invoice.

    Us

    Publish both listings, hand you the download links and store badges, and train your office on the dashboard so the first orders land where they should.

  6. 06 Ongoing After launch
    You

    Post price changes and answer customer messages — in the dashboard instead of on a call.

    Us

    Host the app and the dashboard and keep them running. Keep both store listings current as Apple and Google change their rules, and ship the updates that keep the app installable on whatever phone your customer buys next. Watch the orders come through, and pick up when your office calls.

Add up the left column: a logo, a color, a price list, and one round of approval. That is the exposure.

The customer side

What your customer sees

Real screens from the app, enlarged so you can read them on a desktop. The panel at the top of the home screen is where your logo goes; everything under it is what your customer works with.

The app home screen: a placeholder panel reading “Your company logo here” at the top, then Service Request and Order History tiles, a large round Order Fuel button in the middle, and Coupons, Contact Us and Log out along the bottom.
One button to orderYour logo at the top, your colors through the whole screen, and the order button where nobody has to look for it.
  • Service Request — a service call raised from the same app.
  • Order History — every past order, with what it cost.
  • Coupons — the offers you send, sitting in their pocket.
  • Contact Us — your office, one tap from the home screen.
The order form: Tank Fuel set to Propane, Tank Size 500, and the question “Do you want to order by number of gallons or tank reading or by amount?” with those three choices below it.
The order, in their wordsFill‑up, gallons, tank reading or dollar amount — whichever of those you turned on, against the fuels and tank sizes you actually deliver.
An order’s status track: Open and Confirmed marked complete in green, and Delivered still ahead in grey.
Status, without the phone callOpen, confirmed, delivered — stamped as your office and your driver move it, so “did you get my order?” stops ringing.
The message thread on an order, showing a reply from the fuel company that reads “Hi John, thank you for your order”.
Their questions, in writingMessages sit on the order in your dashboard, where your CSR can answer three of them in the time one call takes.

The office side

What you see

The same web dashboard your office logs into on day one — orders, pricing, customers and messages in one place. Two of its panels, enlarged.

The Fuel Orders panel of the web dashboard: a table with Name, Order Submitted On, Qty Ordered and Order Id columns, three January 17th 2023 orders for propane and heating oil, and a Show More button.
Fuel OrdersWho ordered, when, how much and against which fuel — the queue your dispatcher works down.
The Fuel Pricing panel of the web dashboard: a table with Fuel Name, Item Code and Price columns listing propane, gasoline and heating oil, and an Edit Pricing button.
Fuel PricingYour posted price per fuel, changed here and live in the app on the next refresh.

In the browser

Nothing to install on the office machines. Orders land here as customers place them, priced with the rules you already run, ready to dispatch.

Your CSRs keep doing the job they do now — they are just not writing the order down while somebody reads a tank gauge over the phone.

  • Admin dashboardRegistered users, fuel quantity ordered and fuel quantity delivered, at a glance.
  • Manage fuel pricesAdd and manage prices for propane, diesel, heating oil, cylinders and medical gas.
  • Manage deliveriesDispatch orders from the command center to your drivers, who fill through the integrated TankSpotter app.
  • Push notificationsSend a message to one customer or to everyone — a price change, a route day, a storm notice.
  • Manage feesDelivery, minimum‑order, out‑of‑fuel and additive fees, set the way you already charge them.
  • Manage paymentsMonitor and review every payment taken through the app.

~300Active residential accounts

  • No developer required. Nobody on your payroll writes or maintains anything.
  • No App Store account required. We handle both store submissions and the review questions.
  • About 4 weeks from kickoff to launch in the typical case.

Straight answer

“We’re too small for this.”

Below roughly 300 active residential customers, a branded app is usually early: not enough order volume moves to it to change how your office spends its morning. At about 300 and up, the routine orders start arriving through the app instead of the phone, and your CSRs get the day back for the calls that actually need a person.

Member, National Propane Gas Association Veteran owned and operated

An NPGA member company, veteran owned and operated, in Pottstown, Pennsylvania.

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